Managed IT Support
24/7 managed IT support services, security, communications and robust IT infrastructure that keep your operations running smooth and uninterupted.
Ensuring day-to-day issues are quickly resolved and accurately detailed and prioritised, our team of highly experienced IT professionals in our UK based helpdesk is on hand for you 24 x 7 x 365, should you need it, meaning your business is supported all year round with a wealth of knowledge and expertise.
We have a ticketing and reporting system with a range of SLAs to suit all types of businesses.
We can design a support solution tailored to your business requirements, from the complete service, fielding the initial call or email through to resolution using remote or onsite support and preventative maintenance. Where you already have an IT helpdesk we can provide additional capacity, out-of-hours support or specialist knowledge.
We offer a range of onsite options also that can fully replace the IT Manager function in your business.
Malware, Viruses and Phishing websites are all threats that could damage your systems. We are an ESET Partner and can provide you Endpoint Security software that monitors your computer, in real time, checking for threats and preventing them from causing damage. Its active protection ensures Phishing Marked websites are blocked before a threat can happen and notifies our helpdesk so we can ensure you have the best level of protection and resilience.
With our full managed solution, we take the stress of managing your business systems. Daily backup reporting, system monitoring and security updates applied autonomously ensure your systems remain healthy.
Outsource your IT department and allow us to provide strategic management and advice for a fraction of the costs versus equivalent full-time positions. Expertise and a wealth of knowledge managing your critical infrastructure all delivered, simple and extremely effective.
Efficient service management along with planned preventative maintenance ensures your teams are well supported, meaning you can get on with your business and save valuable time.
Our tailored packages allow you to get what you want, when you want at the fraction of the cost versus equivalent full-time positions.
With planned preventative maintenance and effective systems management, we mitigate risks of system downtime. Plain and simple… less downtime ensures a better customer experience.
With over 50 years of combined IT experience, you can trust us to deliver. We are a trusted partner of an international hospitality company, providing services globally.
We can tailor packages to suit all businesses, contact us for more information